Shipping policy

When will my order be processed?

All orders are processed from Monday to Friday (excluding public holidays).

Processing time is 3 to 5 business days from the date of purchase.

Once your order has been processed, it will be shipped on the next business day.

Note: Orders are not processed or shipped on weekends or public holidays.

After receiving your order preparation notification, you will be able to track your shipment directly through our website.

How long will it take to receive my order?

After processing and dispatch, the estimated delivery time is 8 to 11 business days, depending on your location.

Please note that delivery times may vary due to factors beyond our control, including:

• Customs clearance procedures
• Logistics and transportation conditions
• Local postal service delays

Insured Shipping (Mandatory)

All orders placed with BBQCORE are shipped using Insured Shipping, which is mandatory and applied to every purchase.

Insured Shipping includes protection against loss or damage during transit, providing additional security throughout the delivery process.

This fee forms part of our shipping service and is clearly displayed before checkout.

Will I have to pay customs duties or import taxes?

All prices listed on www.bbqcore.com are in (USD) and do not include taxes, customs duties, or import fees.

Your order may be subject to import taxes, customs duties, or local charges imposed by the customs authority of your country once the package arrives at its destination.

These charges are the sole responsibility of the customer and are not covered by BBQCORE.

Unfortunately, we cannot predict or control additional customs-related costs, nor can we be held responsible for delays caused by customs procedures.

For more detailed information regarding customs duties or import taxes, please contact your local customs office.

Contact

📧 Email: info.bbqcore@gmail.com

🌍 Website: www.bbqcore.com